睿质源监护WSE Guardianships隐私声明
6.1 我们是谁?
睿质源监护WSE Guardianships , Wisdom Spring Education Consultancy Ltd.,我们的英国办事处地址是:
450 Brook Drive, Reading Green Park,RG2 6UU
中国上海公司地址;上海市黄浦区淮海中路香港广场南座3309室
6.2 我们如何向您收集信息?
当您使用我们的网站、联系我们以及申请与我们合作或使用我们的服务时,我们会获取有关您的信息。
6.3 我们向您收集什么类型的信息?
我们收集的个人信息可能包括您的姓名、地址、联系方式、电子邮件地址、IP 地址、有关您访问过哪些睿质源监护WSE Guardianships 网页以及何时访问的信息。
我们将收集有关我们的员工、寄宿家庭、学生和家长的敏感详细信息。这可能包括身份证明、出生日期和地址等。
6.4 睿质源监护WSE Guardianships 如何使用您的信息?
睿质源监护WSE Guardianships 可能会使用您的信息来:
• 履行您和我们签订的任何合同/协议所产生的义务。
• 帮助我们改进服务并更有效地对准受众。
• 向您发送我们认为您感兴趣的即将举行的活动和培训的详细信息。
6.5 为什么睿质源监护 WSE Guardianships 收集您的信息?
• 使我们能够开展我们的工作。
• 为了更安全的招聘目的。
6.6 您的信息将与谁共享?
• 未经您事先同意,睿质源监护WSE Guardianships 绝不会与任何第三方分享您的信息。例外情况是出于儿童安全考虑而需要与外部机构、警察或学校 儿童安全总监DSL 共享信息。
• 睿质源监护机构将在“需要了解”的基础上与其员工、寄宿家庭、学生、家长/代理人和学校分享信息。
•睿质源监护将需要向寄宿家庭、家长、学生和学校发送调查问卷链接
•睿质源监护监护机构从不出售名单或电子邮件地址。
6.7 如何提供睿质源监护WSE Guardianships隐私信息?
• 口头
• 书面
6.8 我们收集的信息
在运营我们的网站时,我们可能会收集和处理有关您的以下数据:
• 您访问我们网站的详细信息以及您访问的资源,包括但不限于流量数据、位置数据、博客和其他通信数据。
• 当您出于任何原因与我们沟通时向我们提供的信息。
6.9 您的信息的使用
我们收集和存储的与您相关的信息,主要用于使我们能够向您提供服务。此外,我们可能会将这些信息用于以下目的:
• 向您提供与我们的产品或服务相关的信息。
• 在您同意接收的情况下,提供我们认为您可能感兴趣的其他产品的信息。
• 履行我们对您的合同承诺。
• 通知您我们网站的任何变更,例如可能影响我们服务的改进或服务/产品变更。
如果您是现有客户,我们可能会与您联系,提供与之前向您销售的服务类似的服务信息。
此外,我们可能会使用您的数据,或允许选定的第三方使用您的数据,以便向您提供我们认为您可能感兴趣的但不相关商品和服务的信息。我们或他们可能会通过您在收集信息时同意的任何方式,就这些商品和服务与您联系。
如果您是新客户,我们只会在您同意的情况下,并仅在得到·您同意的方式与您联系,或允许第三方与您联系。
如果您不希望我们或第三方使用您的数据,当您在收到我们发出的收集您的数据的表格,向我们提供您的详细信息时,您将有机会拒绝同意。
6.10 存储您的个人数据
提供给我们的数据存储在我们的安全服务器上。与我们网站上进行的任何交易相关的详细信息都将被加密,以确保其安全。
通过互联网传输信息并不完全安全,我们无法保证以电子方式发送给我们的数据的安全性,因此,此类数据传输的风险完全由您自行承担。如果我们向您提供(或您选择)密码以便您可以访问我们网站的某些部分,您有责任对该密码保密。
6.11 披露您的信息
在适用的情况下,我们可能会向我们集团的任何成员披露您的个人信息。这包括(如适用)我们的子公司、我们的控股公司及其其他子公司(如果有)。
我们还可能向第三方披露您的个人信息:
• 我们将任何或全部业务和/或资产出售给第三方。
• 法律要求我们披露您的信息的情况。
• 协助防止欺诈并最大程度地降低信用风险。
• 作为寄宿家庭申请,睿质源监护WSE Guardianships 收集的信息将用于创建寄宿家庭档案,并且仅与寄宿学生相关者共享。
• 在处理您的申请时,作为我们安全招聘政策的一部分,我们需要与名为 Ucheck Checking Services Ltd (APCS) 的第三方机构共享您的信息。我们使用 APCS 进加增强版的无犯罪证明DBS 检查,作为我们筛选过程的重要组成部分。 APCS 收集的信息也根据 1998 年数据保护法和 2018 年通用数据保护条例进行处理。
6.12 第三方链接
您可能会在我们的网站上找到第三方网站的链接。这些网站应该有自己的隐私政策,您应该检查这些政策。我们对其政策不承担任何责任或义务,因为我们无法控制它们。
6.13 访问信息
《1998 年数据保护法》和《2018 年通用数据保护条例》赋予您以下权利:
• 根据要求访问并获取您的数据副本
• 要求更改不正确或不完整的数据
• 要求删除或停止处理您的数据
• 选择取消您对我们处理您的数据的同意
• 如果有其合法利益或合法依据,WSE会不同意处理您的数据。
如果您想行使任何这些权利,请使用以下详细信息与我们联系:
睿质源监护WSE Guardianships数据保护官Rebecca Zhi Herbert 博士,电邮:R.Herbert@wisdomspringedu.com
6.14 WSE 网站对 Cookie 的使用
WSE 网站 www.rzyedu.com 使用一种称为“cookie”的技术和网络服务器来收集使用我们网站的信息。 Cookie 是一个非常小的文本文档,通常包含匿名的标识符。当您访问某个网站时,该网站会请求您的计算机允许将此文件存储在您硬盘上,专门存于 cookie 内。通过 Cookie 和网络服务器收集的信息可能包括访问的日期和时间、查看的页面、在我们网站上花费的时间以及在我们网站之前和之后访问的网站。 Cookie 与我们的网络服务器的日志文件相结合,使我们能够计算访问我们网站的总人数以及网站的哪些部分最受欢迎。这有助于我们收集反馈,以便我们改进我们的网站并更好地为客户服务。 Cookie 不允许我们收集有关您的任何个人信息。我们使用“节点”cookie,能够跨网站页面携带信息,并避免重新输入信息。节点 cookie 使我们能够编制统计数据,帮助我们了解网站的使用情况并改进其结构。我们还使用“持久”cookie,它们会在您浏览器的 cookie 文件中保留更长时间,帮助我们将您识别为网站的唯一访问者,定制网站某些区域的内容,为您提供符合您偏好和有兴趣的内容。您可以通过激活浏览器上允许您拒绝设置 cookie 的设置,来拒绝接受 cookie。但是,如果您选择此设置,您可能无法访问网站的某些部分。
6.15 搜索引擎
我们的网站搜索由百度翻译提供支持。会员搜索是针对内部数据库的自定义搜索。百度的隐私政策可以在这里找到:
睿质源监护WSE Guardianships 不使用任何第三方服务来帮助维护我们网站的安全和性能,仅使用 One Drive 提供的托管服务 - 请参阅下面的电子邮件部分。正如上面 Cookie 部分所述,当人们访问我们的网站时,我们会获取访问者的 IP 地址。
6.16 给我们发电子邮件的人
WSE Guardianships 监控发送给我们的任何电子邮件(包括文件附件)是否存在病毒或恶意软件。请注意,您有责任确保您发送的任何电子邮件均符合法律规定。 WSE Guardianships 使用名为 Outlook 的电子邮件服务器。传输层安全 (TLS) 是 睿质源监护WSE Guardianships 电子邮件系统使用的协议,这是一种端到端加密,可通过计算机网络提供互联网安全,旨在保护两个通信计算机应用程序之间的隐私和数据完整性。 睿质源监护WSE Guardianships 使用 TLS 来加密和保护传输中的电子邮件流量。如果没有 TLS,睿质源监护WSE Guardianships 将无法访问电子邮件。只有知道访问详细信息的人员才可以访问睿质源监护WSE Guardianships 网络邮件系统。网络邮件受密码保护,这需要特定的强度才能发挥作用。
6.17 通过社交媒体联系我们的人
我们还通过微信和Wecom与家长和学生沟通:
微信的隐私政策可以在这里找到:https://www.wechat.com/en/privacy_policy.html
Wecom的隐私政策可以在这里找到:WeCom隐私政策(qq.com)
6.18 给我们打电话的人
当您致电睿质源监护WSE Guardianships 时,我们不会收集任何呼叫线路识别 (CLI) 信息。我们的电话线是英国电信的。他们的隐私声明可以在以下网址找到:https://www.bt.com/privacy-policy/
6.19 投诉
当我们收到某人的投诉时,我们会制作一个包含投诉详细信息的文件。这通常包含投诉人和参与投诉的任何其他个人的身份。我们只会使用收集的个人信息来处理投诉。我们可能会不时编制和发布统计数据,显示我们收到的投诉数量等信息,但不会以可识别任何人身份的形式。我们通常必须向投诉对象披露投诉人的身份, 这是不可避免的。例如,当一个人的记录准确性存在争议时。如果投诉人不希望披露其身份信息,我们将尽力尊重这一点。但是,可能无法以匿名方式处理投诉。我们会将投诉文件中包含的个人信息保留 2 年(自关闭之日起)。它将保留在安全的环境中,并且根据“需要知道”的原则限制对它的访问。同样,如果向我们提交询问,我们将仅使用提供给我们的信息来处理询问和任何后续问题。
6.20 使用WSE监护服务的人
任何信息请求,我们不会使用第三方来处理。所有请求均在内部处理。任何提供的联系方式仅用于提供所需信息或其他密切相关的目的。例如,我们可能会使用有关请求 睿质源监护WSE Guardianships 信息的人员的信息,以便向他们发送有关我们服务的信息。但是,当人们收到此信息时,他们可以选择不接受。
6.21 求职者、现任和前任 WSE 监护员工
除非另有说明,睿质源监护WSE Guardianships 是您在此过程中提供的信息的数据控制者。 睿质源监护有时会使用第三方招聘机构来协助处理申请,例如 招聘网站Indeed。该第三方招聘机构将协助我们的招聘服务。
6.22 我们将如何处理您提供给我们的信息?
您在招聘过程中提供的所有信息将仅用于推进您的申请,或在必要时满足法律或监管要求。我们不会出于营销目的与任何第三方共享您在招聘过程中提供的任何信息,也不会在英国之外存储您的任何信息。您提供的信息将由我们安全保存,无论该信息是电子形式还是物理形式。我们将使用您提供给我们的联系方式与您联系,以推进您的申请。我们将使用您提供的其他信息来评估您是否适合您所申请的职位。
6.23 我们需要什么信息,为什么?
我们不会收集超出既定目的所需的信息,并且保留时间不会超过必要的时间。我们要求的信息用于评估您是否适合就业。您不必提供我们要求的内容,但如果您不提供,可能会影响您的申请。
6.24 申请阶段
睿质源监护WSE Guardianships 将要求您提供求职信和简历/申请表。我们还可能要求申请人填写一份平等机会调查问卷(平等机会不是强制性信息——如果您不提供,也不会影响您的申请)。平等机会信息不会以可识别您身份的方式提供给招聘团队之外的任何员工。您提供的任何信息将仅用于生成和监控平等机会统计数据。在招聘时,重要的是我们的做法是非歧视性的,并且对所有人公平,遵守英国《2010 年平等法案》所涵盖的机会平等原则 (https://www.gov.uk/guidance/平等法 2010 指南)。在要求申请人向我们提供求职信和简历/申请表时,我们将要求提供个人详细信息,包括姓名和联系方式。我们还将询问您之前的工作经验、教育背景、推荐人以及与您所申请职位相关的问题的答案。参与招聘过程的工作人员将有权访问此信息。作为纸质申请的替代方案,WSE监护机构可以使用在线招聘申请表,如果是这样,上述规定仍然适用。招聘人员将根据岗位要求,制定应聘者名单,并要求面试,以选出适合该职位的候选人。
6.25 评估
睿质源监护WSE Guardianships 可能会要求您参加测试和/或参加面试 - 或这些的组合。信息将由您和我们共同生成。例如,您可能会完成笔试,或者我们可能会做面试笔记。该信息由睿质源监护WSE Guardianships 持有。如果您在对所申请职位的评估后未成功,我们可能会询问您是否希望将您的详细信息在我们的人才库中保留1 年(这是非法定的建议保留期)。如果您同意,如果在此期间内出现任何进一步合适的职位空缺,我们将主动与您联系。
6.26 有条件聘用
如果 睿质源监护WSE Guardianships 发出有条件聘用通知,我们可能会要求您提供信息,以便我们进行聘前检查。您必须成功完成聘用前检查才能获得最终录用通知。我们需要确认我们员工的身份、他们在英国工作的权利,并寻求他们的可信度、正直性和可靠性的保证。因此,您可能需要提供:
• 您的身份证明和在英国工作的权利的证明——您将被要求携带原始文件(例如,工作证明)前往我们的办公室。护照,我们会复印。根据法定建议的保留期限,此类副本将在您在WSE监护机构工作结束后保留 6 年。
• 您的资格证明——如果适用,您将被要求携带原始文件到我们的办公室,我们将复印。此类副本将在您在睿质源监护WSE监护机构工作结束后保存 6 年。
• 我们将使用您在申请中提供的详细信息直接联系您的推荐人以获得推荐信。
6.27 开始日期
如果我们提出的最终报价被接受,我们还将要求您提供以下信息:
• 银行详细信息——处理工资支付;
• 紧急联系方式——以便我们知道在您工作中遇到紧急情况时应该联系谁;
• 所需的详细信息使您能够加入我们的养老金计划(如适用);
• 一旦开始雇佣(如适用),我们将要求您通过披露和禁止服务完成加强犯罪记录检查的申请;
• 睿质源监护WSE Guardianships 的行为准则要求所有员工申报是否存在任何潜在的利益冲突。
6.28 信息保留多长时间?
如果您成功,您在申请过程中提供的信息将被我们保留为您员工档案的一部分,保留期限为您的雇佣期限以及雇佣结束后的 6 年。这包括您的犯罪记录声明、工作适合性、任何安全检查记录、推荐信和平等机会信息。 6 年期限是指 1980 年《时效法》规定的必须启动法律程序的时间范围。因此,如果文件可能与合同索赔相关,建议将这些文件保留至少相应的期限。 6年时效期限。如果您在此过程的任何阶段不成功,您在此之前提供的信息将被保留一年(建议的(非法定)保留期),从活动结束算起。这包括平等机会信息以及整个评估过程中生成的任何信息,例如访谈记录。
6.29 我们如何做出招聘决策?
最终招聘决定由招聘团队做出。申请过程中收集的所有信息都会被考虑在内。您可以通过电子邮件询问有关您的申请的决定:R.Herbert@wisdomspringedu.com。
您根据 1998 年数据保护法及后续立法(例如 GDPR,2018)享有的权利
作为个人,您拥有与我们持有的有关您的信息相关的权利。
6.30 投诉或询问
睿质源监护WSE Guardianships 在收集和使用个人信息时力求达到最高标准。因此,我们非常严肃地对待收到的任何有关此问题的投诉。如果人们认为我们收集或使用信息不公平、具有误导性或不适当,我们鼓励他们通知我们。我们也欢迎任何改进我们程序的建议。如果您想对我们处理您个人信息的方式提出投诉,您可以通过R.Herbert@wisdomspringedu.com 与我们联系。
6.31 访问个人信息
睿质源监护WSE Guardianships 试图尽可能开放地让人们访问他们的个人信息。个人可以根据 1998 年《数据保护法》及后续立法提出“主体访问请求”,了解我们是否持有任何个人信息。如果我们确实持有有关您的信息,我们将:
• 给您一个描述;
• 告诉您我们持有该信息的原因;
• 告诉您可以向谁披露该信息;和
• 让您获得一份易于理解的信息副本。
如果您同意,我们将尝试以非正式方式处理您的请求,例如通过电话向您提供您需要的具体信息。如果我们确实掌握有关您的信息,您可以要求我们更正任何错误。
6.32 个人信息的披露
未经同意,我们不会透露个人数据。然而,例如,当我们调查投诉时,我们需要与相关组织和其他相关机构分享个人信息。
6.33 如何联系我们
要向 睿质源监护WSE Guardianships 请求我们可能持有的任何个人信息或我们的隐私声明副本,请写信至:
Dr Rebecca Herbert
侵权 – 睿质源监护WSE Guardianships 有责任保护您的数据。如果您认为存在数据保护违规行为,我们建议您首先联系 睿质源监护WSE 数据保护官 Dr Rebecca Herbert:
R.Herbert@wisdomspringedu.com
如果您对我们的内部调查结果不满意,请联系信息专员办公室 (ICO):
帮助热线:+44 303 123 1113
总部:Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF。
Privacy Notice
WSE Guardianships takes your privacy extremely seriously; we are committed to protecting and respecting your privacy. This policy explains the what, how, and why of the information we collect from you, including when you visit our website. It also explains the specific ways we use and disclose any information.
6.1 Who are we?
WSE Guardianships is under Wisdom Spring Education Consultancy Ltd. Our register office address is:
450, Brook Drive, Reading Green Park, RG2 6UU
6.2 How do we collect information from you?
We obtain information about you when you use our website, when you contact us and when you apply to work with us or use our services.
6.3 What type of information is collected from you?
The personal information we collect might include your name, address, contact details, email address, IP address, information regarding which WSE Guardianships webpages you have accessed and when.
We will collect sensitive details about our employees, homestay, students and parents. This might include proof of ID, dates of birth and addresses etc.
6.4 How is your information used by WSE Guardianships?
WSE Guardianships may use your information to:
· Carry out our obligations arising from any contracts/ agreements entered into by you and us.
· Help us improve our services and target our audience more effectively.
· Send you details of forthcoming events and training which we feel would be of interest to you.
6.5 Why does WSE Guardianships collect your information?
· To enable us to undertake our job.
· For safer recruitment purposes.
6.6 Who will your information be shared with?
· WSE Guardianships will never share your information with any third party, without your prior consent. The exception to this is where there is a safeguarding concern which results in the need to share information with external agencies, the police or the DSL in schools.
· WSE Guardianships will share information on a ‘need to know’ basis with their staff, homestays, students, parents/ agents and schools.
·WSE Guardianships never sells lists or email addresses.
6.7 How will WSE Guardianships privacy information be provided?
· orally
· in writing
6.8 Information We Collect
In operating our website, we may collect and process the following data about you:
- Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
- Information provided to us when you communicate with us for any reason.
6.9 Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
- To provide you with information requested from us, relating to our products or services.
- To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
- To meet our contractual commitments to you.
- To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
If you are an existing client, we may contact you with information about services similar to those which were the subject of a previous sale to you.
Further, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected.
If you are a new client, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.
If you do not want us to use your data for us or third parties,you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
6.10 Storing Your Personal Data
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
6.11 Disclosing Your Information
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).
We may also disclose your personal information to third party:
- Where we sell any or all of our business and/or our assets to a third party.
- Where we are legally required to disclose your information.
- To assist fraud protection and minimise credit risk.
- If you are applying as a host family,the information WSE Guardianships collects will be used to create a host family profile and will only be shared with relevant parties in relation to hosting students.
- In processing your application and as part of our Safer Recruitment policy,we will need to share your information with third party agency called Ucheck Checking Services Ltd (APCS). We use APCS to undertake enhanced DBS check as an essential part of our screening process. The information APCS gather is also handled in accordance with the data Protection Act 1998 and the General Data Protection Regulation 2018.
6.12 Third Party Links
You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
6.13 Access Information
The Data Protection Act 1998 and General Data Protection Regulation 2018 gives you the right to:
- Access and obtain a copy of your data on request
- Require the organisation to change incorrect or incomplete data
- Require the organisation to delete or stop processing your data
- Choose to remove your consent for us to process your data
- Object to the processing of your data where the organisation is relying on its legitimate interests as the legal ground for processing.
If you would like to exercise any of these rights, please contact us using the details below:
Dr Rebecca Zhi Herbert, Data Protection Officer, R.Herbert@wisdomspringedu.com
6.14 Use of Cookies by WSE Website
WSE website www.rzyedu.com uses a technology called "cookies" and web server logs to collect information about how our website is used. A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website. Cookies, in conjunction with our web server's log files, allow us to calculate the aggregate number of people visiting our website and which parts of the website are most popular. This helps us gather feedback so that we can improve our website and better serve our customers. Cookies do not allow us to gather any personal information about you. We use ‘session’ cookies which enable you to carry information across pages of the website and avoid having to re-enter information. Session cookies enable us to compile statistics that help us to understand how the website is being used and to improve its structure. We also use ‘persistent’ cookies which remain in the cookies file of your browser for longer and help us to recognise you as a unique visitor to the website, tailoring the content of certain areas of the website to offer you content that match your preferred interests. You can refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the website.
6.15 Search engine
Our website search is powered by Baidu translate. The Member Search is a custom search against the internal database. Baidu ’s privacy policies can be found here: Baidu Personal Information and Privacy Protection Measures_Baidu ESG_Baidu,Personal Information,Privacy Protection,Measures
WSE Guardianships does not use any third party service to help maintain the security and performance of our website, only the service that One Drive offers with regards to hosting – see Email section below. IP addresses of visitors are taken when people are on our website, as mentioned in the Cookies section above.
6.16 People who email us
WSE Guardianships monitors any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law. WSE Guardianships uses an email server called Outlook. Transport Layer Security (TLS) is the protocol used by WSE Guardianships’ email system – a type of end-to-end encryption, which provides internet security over a computer network, which aims to privacy and data integrity between two communicating computer applications. WSE Guardianships uses TLS to encrypt and protect email traffic in transit. Without TLS, emails cannot be accessed by WSE Guardianships. Only people with access details are permitted to access the WSE Guardianships webmail system. The webmail is password protected, and this needs to be a specific strength to work.
6.17 People who contact us via social media
We also communicate with parents and students via WeChat and Wecom:
WeChat’s privacy policy can be found here https://www.wechat.com/en/privacy_policy.html
Wecom ’s privacy policy can be found here: WeCom Privacy Policy (qq.com)
6.18 People who call us
When you call WSE Guardianships, we do not collect any Calling Line Identification (CLI) information. Our telephone lines are with British Telecom. Their privacy notice can be found at: https://www.bt.com/privacy-policy/
6.19 People who make a complaint to us
When we receive a complaint from a person, we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint. From time to time, we may compile and publish statistics showing information such as the number of complaints we receive, but not in a form which identifies anyone. We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant does not want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis. We will keep personal information contained in complaint files for 2 years, from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle. Similarly, where enquiries are submitted to us, we will only use the information supplied to us to deal with the enquiry and any subsequent issues.
6.20 People who use the services of WSE Guardianships
We never use a third party to deal with any information requests. All requests are handled in-house. Any provided contact details are only used to provide the requested information, or other closely related purposes. For example, we might use such information about people who requested information about WSE Guardianships in order to send them information about our services. However, when people receive this information, they have an option to unsubscribe.
6.21 Job applicants, current and former WSE Guardianships employees
WSE Guardianships is the data controller for the information you provide during the process unless otherwise stated. WSE Guardianships occasionally uses third party Recruitment Agency to assist in collating applicants, such as Indeed. Such third party recruitment agency would assist in our recruitment service.
6.22 What will we do with the information you provide to us?
All of the information you provide during the recruitment process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary. We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the United Kingdom. The information you provide will be held securely by us whether the information is in electronic or physical format. We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.
6.23 What information do we ask for, and why?
We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary. The information we ask for is used to assess your suitability for employment. You don’t have to provide what we ask for, but it might affect your application if you do not.
6.24 Application stage
WSE Guardianships will ask for a covering letter and curriculum vitae/ application form. We may also ask that applicants complete an equal opportunities questionnaire (Equal Opportunities is not mandatory information – if you do not provide it, it will not affect your application). Equal Opportunity information will not be made available to any staff outside of the recruitment team in a way which can identify you. Any information you do provide will be used only to produce and monitor equal opportunities statistics. When recruiting it is important that our practices are non-discriminatory and fair to all by adhering to the principles underpinning equality of opportunity which are covered in the United Kingdom by the Equality Act 2010 (https://www.gov.uk/guidance/equality-act-2010-guidance). In asking for applicants to provide us with a covering letter and curriculum vitae/ application form, we will be requesting personal details including name and contact details. We will also ask you about your previous work experience, education, referees and for answers to questions relevant to the role you have applied for. Staff involved in the recruitment process will have access to this information. As an alternative to paper applications, WSE Guardianships may use online recruitment application forms, if so, the above still applies. Shortlisting Staff involved in the recruitment process will create a shortlist of applicants to call for interview, based on the requirements of the post, in order to select the right candidate for the job.
6.25 Assessments
WSE Guardianships might ask you to participate in tests, and/or to attend an interview – or a combination of these. Information will be generated by you and by us. For example, you might complete a written test or we might take interview notes. This information is held by WSE Guardianships. If you are unsuccessful following assessment for the position you have applied for, we may ask if you would like your details to be retained in our talent pool for a period of 1 year – a non-statutory recommended retention period. If you say yes, we would proactively contact you should any further suitable vacancies arise within this time period.
6.26 Conditional offer
If WSE Guardianships makes a conditional offer of employment, we may ask you for information so that we can carry out pre-employment checks. You must successfully complete pre-employment checks to progress to a final offer. We are required to confirm the identity of our staff, their right to work in the United Kingdom and seek assurance as to their trustworthiness, integrity and reliability. You may therefore be required to provide:
· Proof of your identity and right to work in the UK– you will be asked to attend our office with original documents e.g. passport, we will take copies. Such copies will be kept for 6 years beyond the end of your period of work with WSE Guardianships, in line with statutory recommended retention periods.
· Proof of your qualifications – if applicable, you will be asked to attend our office with original documents, we will take copies. Such copies will be kept for 6 years beyond the end of your period of work with WSE Guardianships.
· We will contact your referees, using the details you provide in your application, directly to obtain references.
6.27 Start date
If we make a final offer which is accepted, we will also ask you for the following:
· Bank details – to process salary payments;
· Emergency contact details – so we know who to contact in case you have an emergency at work;
· Details required enabling you to join our pension scheme (where applicable);
· Once employment commences (where applicable), we will ask you to complete an application for a Enhanced Criminal Record check via the Disclosure and Barring Service;
· WSE Guardianships’ Code of Conduct requires all staff to declare if they have any potential conflicts of interest.
6.28 How long is the information retained for?
If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus 6 years following the end of your employment. This includes your criminal records declaration, fitness to work, records of any security checks, references, and equal opportunities information. The 6-year time limit refers to the timeframe in which legal proceedings must be commenced as laid down under the Limitation Act 1980. Thus, where documents may be relevant to a contractual claim, it is recommended that these be retained for at least the corresponding 6-year limitation period. If you are unsuccessful at any stage of the process, the information you have provided until that point, will be retained for one year (a recommended (non-statutory) retention period), from the closure of the campaign. This includes equal opportunities information, and any information generated throughout the assessment process, for example interview notes.
6.29 How we make decisions about recruitment?
Final recruitment decisions are made by the recruitment team. All of the information gathered during the application process is taken into account. You are able to ask about decisions made about your application by emailing: R.Herbert@wisdomspringedu.com.
Your rights Under the Data Protection Act 1998 and subsequent legislation (such as GDPR, 2018)
You have rights as an individual which you can exercise in relation to the information we hold about you.
6.30 Complaints or queries
WSE Guardianships tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to inform us if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. If you would like to make a complaint about the way we have processed your personal information, you can contact us at R.Herbert@wisdomspringedu.com.
6.31 Access to personal information
WSE Guardianships tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998 and subsequent legislation. If we do hold information about you, we will:
· give you a description of it;
· tell you why we are holding it;
· tell you who it could be disclosed to; and
· let you have a copy of the information in an intelligible form.
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone. If we do hold information about you, you can ask us to correct any mistakes.
6.32 Disclosure of personal information
We will not disclose personal data without consent. However, when we investigate a complaint, for example, we will need to share personal information with the organisation concerned and with other relevant bodies.
6.33 How to contact us
To make a request to WSE Guardianships for any personal information we may hold, or for a copy of our privacy notice, please write to:
Dr Rebecca Zhi Herbert
R.Herbert@wisdomspringedu.com
Infringement – WSE Guardianships has a duty to protect your data. If you believe there has been a breach of data protection, we suggest first contact Rebecca Herbert, WSE Data Protection Officer:
R.Herbert@wisdomspringedu.com
If you are unsatisfied with the outcome of our internal investigation, please contact the Information Commissioner’s Office (ICO):
Helpline: +44 303 123 1113
Head office: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
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